The technical middle of distribution.
ValoraFlow sits between broker intake and carrier workflows: review inbound work, route leads, manage desk queues, monitor chargebacks, and see production clearly.
Handoff queue
18
Needs review
6
SLA risk
3
Routed today
42
Desk health
Stable
Cleared
27
Reading file
4
Closed today
31
Exceptions
2
Handoff queue
18
Needs review
6
SLA risk
3
Routed today
42
Desk health
Stable
Every handoff has a status, an owner, and a trail.
The technical middle that keeps distribution moving.
Handoff queue
18
Command dashboard
An operational roll-up of risk, review work, routing, and production.
Handoff tickets
Every broker submission becomes a tracked, reviewable case file.
Desk queues
Organize work into desks so the right team handles the right leads.
Lead routing
Send cleared leads to the right agents with a clear audit trail.
Audit and compliance
Sensitive reads and financial actions are recorded as audit events.
Production reporting
See production and trends across brokers, agents, and teams.
Performance recognition
Recognize placed, lasting business, not just raw volume.
The operating rhythm of an IMO
Intake
Review inbound broker work
Validate
Validate rows and files
Route
Route approved opportunities
Monitor
Monitor exceptions and SLA risk
Measure
Track production and chargebacks